Privacy Policy & Assurance

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Reval Continuing Care Limited are committed to the principles of data security outlined in the GDPR and ensuring our compliance with our data protection obligations.

Our commitment to privacy has not changed. Our privacy policy has been updated to clearly outline how we collect, use, share and protect your personal data.

A. The information that we hold

The information that we hold is as follows:

1) Business name or individuals name
2) Business address or individuals address
3) Contact telephone number: Business, home and mobile
4) E-Mail address: Business and personal
5) Financial Details (Suppliers only or if credit payment by BACS)
6) Company registration number
7) Company VAT number

All phone calls are recorded for training and monitoring purposes and are stored in a private secure cloud environment.

B. How we have this information

The information that we hold has been provided to us by yourselves whether it be through an account application form, information given at a marketing event, through purchase orders or your contact with our organisation.

C. Why we have this information

We have this information to perform business transactions or because we have already transacted business with you or to liaise with you prior to a business transaction taking place. We also want to tell you about other products and services that may be of interest to you. Please refer to section H.

D. Who do we share this information with

We sometimes share information with subcontractors if necessary to perform a business transaction. We DO NOT share information with third party companies for marketing purposes.

E. How long we have this information for

We will hold your information for as long as is necessary to perform business transactions or at least for 3 years to cover the warranty period from date of purchase. Financial records will be kept for 6 years under lawful basis.

F. How we protect your data

We have an allocated data controller who will monitor data protection on a regular basis, all computers are password controlled and also any IT systems used are password controlled. Firewall security is installed on each of the PC’s. Employees have been issued with a separate data protection policy to ensure your data is used appropriately and lawfully.

G. Your rights to data

You have the right to know exactly what data we hold about you, the right to rectification if you believe any details we hold to be incorrect, the right to restrict our processing of your data if believed to be unlawful and also the right to object to us using your data for direct marketing purposes.

H. Who can you contact if you have any queries in relation to this privacy policy

If you would like to know exactly what data we hold on you, would like your details rectified or would like to be removed from any direct marketing lists then please contact our appointed compliance officer using the details below:

Lynette Morris
Unit 17 St Theodore’s Way,
Brynmenyn Business Centre,
CF32 9TZ

Tel: 01656 721001