At Reval we offer an extensive range of specialist support and service.
Our team are experts in their field and are there to ensure that the process of Researching, Comparing, Purchasing, Installing, Using and Maintaining your equipment is made easy.
Free product demonstrations
We understand that purchasing a care appliance is important to our clients, this is why we carry out a personalised product consultation process.
We can arrange to bring our assisted bathing and showering equipment to your home, care facility or other premises at no cost to you. Our product specialist representative will take the time to show you how the product works and listen to your specific requirements and queries.
Products built to suit
Not all client needs are the same. By taking an individual approach to your requirements we can offer solutions that other industry suppliers cannot.
Each product is manufactured to order and we work alongside the manufacturing on the product specification detail to tailor a product to your specification in many instances.
Free site survey assessments
It is important to Reval that we get it right first time. Technician site survey assessments are critical for ensuring our installation projects are trouble-free.
They also enable us to provide our pre-installation requirements and offer our advise on works that need to be completed prior to our attendance. We commit to carrying out as many site visits as required on your project to give our guidance and installation support all the way.
CAD design drawings
The attention to detail that can be obtained by a CAD drawing will help you to visualise what your chosen Reval product will look like in your room.
The attention to detail that can be obtained by a CAD drawing will help you to visualise what your chosen Reval product will look like in your room. It will highlight the best layout solution and point out service locations and access areas. We are also able to distribute product specific CAD ICONS which can be shared with your contractor or architect.
Service and repair
Our field based engineers cover the UK and are on hand to attend repair call outs when the needs arise.
We know how important it is to get your care equipment back in working order as quickly as possible. We aim for one visit solutions by getting full logged diagnosis and understanding along with our teams being equipped with on vehicle product kits. In addition, our technical telephone support line often allows for over the phone diagnosis and resolution to avoid cost. We promote ongoing preventative maintenance with our range of service packages that cover full annual inspections and 6 monthly LOLER inspections and tests where applicable.
Quotations and best advice
We understand that the decision-making process can be overwhelming when choosing the most suitable products for your facility.
Our experienced sales representatives are on hand at all times to offer you their knowledge and expertise whilst outlining the careful considerations that need to made when considering care equipment for best patient outcomes. You will be provided with detailed quotations and supporting literature that demonstrate the product(s) that are most relevant for your consideration.
Installation and commissioning
Our factory trained technicians make easy work of large installation projects. Each project involves a high level of detailed behind the scenes planning.
Whether your installation is for singular or multiple products, our experienced teams are specialised in bathing, showering, Transfer or Hydrotherapy Pools have the expertise required to deliver your project with competence and excellence on a global basis.
